Back to search
Star Citizen Live ·
Published on this date.2022-12-02
· 19 Q&As

Star Citizen Live: Montreal Protocol

Developers from the Montreal studio describe their art, production and QA roles and mandate-driven teams. They discuss Lorville 2.0 (nearly twice as large), derelict habs and crash sites, the Raastar placement tool, upcoming UGFs and procedural building interiors.

Transmission log

Full answers

What's the virtue of these trips? What can be done in person that can't just be done over the 7,000th Zoom call?

I mean, there's a lot of things that don't really transpire via Zoom. And I think there's a real value in sitting down face to face with someone. Like something that you can't do from 5,000 kilometers across an ocean. Team bonding and just... I don't know, it's just this vibe of getting shit done when you're right in front of someone.

Star Citizen Live·
Published on this date.2 Dec 2022

Has this move into being an assistant art director been a natural progression? Has it been an easy transition? Do your responsibilities change much?

Nicolas PainchaudAssistant Art Director, Turbulent Games

Yeah, I'm not doing more art than before, but I think it was natural. It was the next step. It's practically the same thing, but 10,000 times bigger. Instead of having just one small team...

All the same job, but with more pressure.

Nicolas PainchaudAssistant Art Director, Turbulent Games

More pressure.

Star Citizen Live·
Published on this date.2 Dec 2022

Without getting too far into it, how's Lorville 2.0 going?

Maxime GuindonLead Environment Artist, Turbulent Games

It's going great for a city that's a little bit, how should I say, a little bit of a dark place. But yeah, the city is huge and it's a big mandate, I would say.

Star Citizen Live·
Published on this date.2 Dec 2022

How much bigger is [Lorville] now already than what's currently in the PU?

Maxime GuindonLead Environment Artist, Turbulent Games

It's nearly twice, just a little bit under twice as big in terms of the distance from the center of the city to the outskirts.

Jared HuckabyHost, Community

And a big part of the reason for that expansion is to add a bunch of new buildings and new locations so we can add more gameplay to the landing zones and stuff. And again, we'll be talking about that in ISC in the new year.

Star Citizen Live·
Published on this date.2 Dec 2022

When you talk about mandate-driven teams, are you talking about something like our sandbox teams here, with a level designer, artists, technical designers, QA and everybody you need so that the entire pipeline can be done within one team?

Exactly. And mostly also so that it's all under the same umbrella and we don't have miscommunication. Everyone has the same visibility on everything, from start to finish, upstream and downstream. I've been trying very hard since I started at Turbulent to bring more of the downstream teams with us. So they're usually at the end of the waterfall, right? So if anything goes wrong at first, they're usually the ones paying the price. And we're trying to mitigate that to get them into processes much earlier so that we can plan better and their life is made easier.

Star Citizen Live·
Published on this date.2 Dec 2022
Development process

What are an art director's responsibilities?

TL;DRThe assistant art director supports the team and keeps people focused on decisions already made, still works in the editor and fixes bugs, and information flows down from the art director through the leads.

Nicolas PainchaudAssistant Art Director, Turbulent Games

The thing is, Ian is the art director, and me as assistant, actually, I'm just helping all the team to stay on track, because we have concepts to create our environment. So I'm not going to decide, okay, today we're going to do this or that, because all that has already been decided. So it's just giving support and just being sure that people stay focused on the mandate and where we're going.

And it's seeing the high level, right? Because you have your leads under you who can take care of your team. So Nick is there to do the very high level stuff with me where we can see things coming in advance.

Nicolas PainchaudAssistant Art Director, Turbulent Games

Next mandate. And I'm still giving support. I'm still working in the editor. I'm not just high level and just talking in meetings.

I'm still assigning bugs to you.

Nicolas PainchaudAssistant Art Director, Turbulent Games

Yeah, it's true. Fixing bugs and stuff.

Rainer RicqLead Environment Artist, Turbulent Games

You channel the information, and it trickles down from Ian to Nick, and then to us, the leads, and then to our teams.

Star Citizen Live·
Published on this date.2 Dec 2022
Development process

What's your role as a producer and what does your job entail?

TL;DRAnnie says a producer's job is to ease the leads' workload by organizing tasks and planning, finding solutions and answers, being the contact point for downstream teams and handling curveballs.

That's true. It's super abstract, and it can change on a dime as well. But I think the way I see my job is to make these guys' lives easier by organizing the workload. If my leads and my assistant art director are focused on, oh my God, we need to make tasks. What are we doing this sprint? How much time is it gonna take? Do we have a problem? Who's gonna fix it? Who do we need to talk to? If they're busy doing that, they can't focus on their work. So basically my job is to make sure that they stay focused and I run along to find solutions and to find answers to their questions. Also keeping in mind that I need to be the contact point between all of those downstream teams we were just talking about and make sure the planning works and make sure that we deal with curveballs when they arrive.

Star Citizen Live·
Published on this date.2 Dec 2022
Development process

What are some of the curveballs that come to the team that a producer would have to go and find solutions for?

I mean, in life and at work, there is miscommunication every once in a while. So you can plan all you want, especially in the video game industry. You could plan as much as you want and you would still hit some road bumps basically. So we will sometimes plan for a certain mandate and then the scope will change because we will have new ideas, we will develop new technology, patches will get pushed back for one reason or another, and we need to adapt to that. So we need to be able to be reactive and keep a cool head when that happens.

Star Citizen Live·
Published on this date.2 Dec 2022
Development process

What are the minimum requirements for joining QA?asked by I'm Diab

TL;DRThe panel gives no strict minimum; QA is described as a great entry point, and they favor willingness to learn and passion over experience, even hiring someone with none.

Jared HuckabyHost, Community

QA is the starting point for so many people. We have lead producers who started as QA. We have directors who have started as QA. It's a wonderful entry point for almost any path.

It is, I would go as far as saying it is the best entry point. The best producers, it looks like I'm patting myself on the back here, but the best producers I've known in this industry came from QA. Just because it's so versatile, you have your hands everywhere, you have such a top vision of a project when you work in QA, it's pretty similar. When I made the transition to production, it wasn't that big of a jump. Just because I had visibility on the entirety of the project, how it was going, when the patches were coming out, how many bugs were there, what state the maps were in. And to answer the question of minimum requirements, I just hired a dev QA embedded on my team who has zero experience, but the guy has a good background and he looks hungry to learn. And sometimes it's even better to get people with no experience because...

Jared HuckabyHost, Community

You have to untrain them.

Exactly. It's a blank slate. They didn't catch any bad habit yet from other places. So sometimes it's a blessing in disguise.

Rainer RicqLead Environment Artist, Turbulent Games

And I guess the will to learn is a huge point. When we hire juniors, when we go through the filtering in the interviews, sometimes it's them showing the willingness to learn. That's a big factor, I find, for selection.

Nicolas PainchaudAssistant Art Director, Turbulent Games

The most important.

I like an inexperienced person with potential a million times more than an old wolf who doesn't really want to prove himself.

Rainer RicqLead Environment Artist, Turbulent Games

Because there's less baggage and bad habits.

And is over it. Because there are a lot of those too.

Nicolas PainchaudAssistant Art Director, Turbulent Games

People that show passion. There are still good old wolves who still want to work and have this fire inside.

Oh, there's a ton of that too. I'm not generalizing, but...

Star Citizen Live·
Published on this date.2 Dec 2022
Development process

Any chance of adding a studio in California?asked by I'm Diab

Jared HuckabyHost, Community

We have a studio in California. I worked there the last seven years. It's still there.

Star Citizen Live·
Published on this date.2 Dec 2022
Development process

Asking as a junior project manager: how granular do you define tasks, and how do you estimate how long each will take?asked by Armature01

TL;DRAnnie says task granularity and time estimates come from experience and knowing your team and discipline, with no one-size-fits-all answer.

That's experience, man. It's really hard. The amount of time a task will take is just when you've been on a project for a while and you know your people and you know how fast they work.

Nicolas PainchaudAssistant Art Director, Turbulent Games

Depends on how many you have on the team.

It's not one size fits all. Not at all. And granular, again, it depends on your team. My art team is very autonomous, and I don't need to go into too much detail to keep them focused. But other teams will function in a way where they'll hammer out 10 tasks a week. So you need to be more granular with them. But it really depends on the discipline you're managing. Not knowing which project you're managing, it's hard to answer, but it really depends on your team. Get to know your team and their strong points and their weaknesses, and that's really what helps.

Star Citizen Live·
Published on this date.2 Dec 2022
Development process

Rainer, what are you working on right now?

TL;DRRainer is working on derelict habs, such as habitation pods, garages or workshops built from ship pieces, to dress up crash sites in following releases as part of an asset library.

Rainer RicqLead Environment Artist, Turbulent Games

I'm working on the derelict habs. So it'll be habitation pods or even maybe garages or little workshops built from ship pieces. So that's something that we'll be bringing into the following releases, something to dress up the crash sites. So we saw one of the early ones in the Ghost Hollow mission. That was one of the first habs that we made. And we're just adding more of...

Nicolas PainchaudAssistant Art Director, Turbulent Games

Creating this library of...

Yeah, we're creating all the puzzle pieces to just be able to pick and choose then which one we want to spread around the 'verse.

Rainer RicqLead Environment Artist, Turbulent Games

There's all sorts of different functions to these habs, like workshops or maybe just sun barriers or shelters. Cover.

They look great. You guys are going to love it.

Jared HuckabyHost, Community

Yeah, we'll see those on, I think it's the first ISC back after the new year. We'll have a segment on the new derelict habs and the big asset library zoo that we're creating.

Star Citizen Live·
Published on this date.2 Dec 2022

Are there going to be more of the derelict locations added to Stanton, or is it mainly Pyro that the work is going into?asked by Cradle Robin

TL;DRFor the next year derelict work will focus more on Stanton since Pyro isn't ready, with Pyro eventually following, and Pyro can't enter the Persistent Universe until Server Meshing is in.

Nicolas PainchaudAssistant Art Director, Turbulent Games

Right now, we're thinking about making more on Stanton because Pyro is not ready yet to create too much stuff on it. So, yeah, we'll say that, but eventually we're going to have a lot of them. It should go to Pyro. Not right now, but soon. For the next year, we'll be more Stanton, but eventually we'll be everywhere.

I mean, I can give you the scoop that we're starting to look at that in Q1.

Jared HuckabyHost, Community

Yeah, with the use of the Raastar tool and its development, Stanton is basically the testing bed for that tool. They're placing down the new upcoming outposts with it now. And then, yeah, it will, of course, be used for Pyro when that time comes.

Rainer RicqLead Environment Artist, Turbulent Games

And to go with one of your questions, while we were here, actually meeting the guys working with Raastar, that was one of the reasons why we came, to get some training on it and see how it works live. Sometimes training is a bit easier doing it in person rather than over Zoom or Teams.

Jared HuckabyHost, Community

For folks who maybe don't follow the entire breadth of Star Citizen's development, Pyro can't be added to the Persistent Universe until Server Meshing is in. Server Meshing needs prerequisites like Persistent Entity Streaming coming in 3.18, and these things all take months and months to do. Stanton's not finished. I saw somebody say Stanton is finished, and Stanton's not finished. We're still building Stanton. We're still building Pyro. We're still building Nyx, stuff like this. It goes akin to what John Crewe said, actually it wasn't John Crewe, it was Ben Curtis, in our IAE All Ships Supertalk Spectacular from a couple weeks ago, which was also taken out of context, where they talked about where's the best place to put your work and your effort right now. If you can work right now to put something in the game right now, that's a better use than if you can work to put something in the game six months from now, because you can work next month to put the thing in six months from now. So game development is a constant series of priority shifts and adjustments. The priorities change and shift dramatically during the course of development, but it always prioritizes what can be done now and what can be done next. So as we move closer to the time where, okay, now the underlying systems are in place and we can actually put Pyro into the Persistent Universe, that's where the ramp-up on that stuff goes. That's why, when we had presentations on Pyro during DCC, he talked about how Pyro is basically 80% complete. They bring the planets to that 80% and then they pause, because there's no need to finish it off now when the technology will continue to grow and continue to evolve. When it's ready to go in, that's when they will finish it off and polish it up with the technology and the tools and the procedures that are available to us then. So I don't think I'm telling anybody anything that isn't already out there. That's just how game development works.

Star Citizen Live·
Published on this date.2 Dec 2022

What items do you want to work on in the future? [If you got to pick, personally]asked by Crown8

TL;DRThe team says they pick what they want to work on, naming building interiors, underground facilities and surface compounds, and more collaboration with the Manchester team, while some mandates can't yet be discussed.

Maxime GuindonLead Environment Artist, Turbulent Games

The building interiors. So in the future, I'm going to develop the building interiors and I'm very much interested in developing the procedural level building basically.

Jared HuckabyHost, Community

And building interiors are not just to be able to walk inside a building and have more stuff to look at. You mean building interiors so that we can do mission content and gameplay content and stuff like that inside.

Rainer RicqLead Environment Artist, Turbulent Games

And mine would be the opposite, doing exteriors, since I've been doing a lot of interiors since I started, well, besides Ghost Hollow. I don't know if I can say what I'll be working on...

Yes, you can. Nothing you guys are working on is secret.

Rainer RicqLead Environment Artist, Turbulent Games

So I'll be jumping onto the UGFs, the underground facilities. And the Montreal team is going to start with the first zone, the surface parts. So working directly on the planet and making a big compound.

That's another thing that we came here for. We wanted to meet with John Griffith and company so that we could get a solid kickoff and hit the ground running in Q1.

Rainer RicqLead Environment Artist, Turbulent Games

Yeah, since they'll be working on the UGF as well, but in different zones. So we'll be working as a team, but Montreal will be working on the surface and Manchester will be working on one of the floors, and then we'll switch and dig.

Jared HuckabyHost, Community

And that's the thing you want to be working on that you're not already working on.

Nicolas PainchaudAssistant Art Director, Turbulent Games

Actually, our next mandates are so awesome that... We always pick what we want to work on.

Exactly. I try to make sure that everyone goes on to something that they're passionate about. So, yeah, we've hammered this out in the past couple months and we've distributed our teams on mandates that would motivate them.

Nicolas PainchaudAssistant Art Director, Turbulent Games

The buildings there are going to be crazy. All those buildings over there, maybe not all, but a lot of them will have content in them. We'll have some industrial, residential, commercial, rooftops, maybe sewer. We'll be able to connect each other, so we're going to add so much gameplay.

Rainer RicqLead Environment Artist, Turbulent Games

And holding cells, I think, like prisons.

Eventually, we're all looking at that. We're seeing what works, what doesn't, and yeah, we'll hammer out the proof of concept for this, and then we'll be doing a bunch of those.

Rainer RicqLead Environment Artist, Turbulent Games

Making a world more world.

Jared HuckabyHost, Community

And how about you? You get to have a vote.

Well, I'm really, really excited about the mandates that they just talked about. And yeah, we're going to have a lot more in the next year. I think you guys are aware that Montreal is ramping up the team. So we're going to take on more and more super exciting mandates. But sadly, I can't talk about all of them. So it'll be for next time I'm over. I can tell you guys about it.

Rainer RicqLead Environment Artist, Turbulent Games

I was going to add something. With the UGF, I think one thing that's going to be different, because all the other mandates we had were very local, everything was made in Montreal. So for the UGF, that's going to be one mandate where we're really going to work with the Manchester team.

Maxime GuindonLead Environment Artist, Turbulent Games

More collaboration.

Rainer RicqLead Environment Artist, Turbulent Games

Yeah, a lot more collaboration. So it feels like we're becoming more and more part of the family, which is cool.

Maxime GuindonLead Environment Artist, Turbulent Games

It's one of the initiatives of coming over here to meet those teams.

Star Citizen Live·
Published on this date.2 Dec 2022

Will the locations you are working on be modular, so they can be generated almost procedurally, with changing gameplay angles?asked by MyMeatStick

TL;DRAnnie says yes: the locations are modular, and next year's work including underground facilities, building interiors and derelicts will use modular pieces placed somewhat procedurally by rules so everything fits.

Yes.

Jared HuckabyHost, Community

That's all UGF is, right?

Well, not only UGF, but building interiors would have some procedural elements. Those additional derelict locations that we were talking about, with Raastar, we're going to take those pieces that we built in the past few quarters and we're going to spread them somewhat procedurally. So yeah, pretty much everything we'll be working on in the next year follows that pattern.

Rainer RicqLead Environment Artist, Turbulent Games

And the early tests that we did with the space clinics, we made them in modules and the level designers used those modules to build. So we built one initial space clinic as a target, and then the tech level designers used that to create a recipe to populate all the other space clinics in the space stations.

And some rules basically, right? So that every piece would actually fit together and that we never procedurally put two things together that don't quite fit.

Star Citizen Live·
Published on this date.2 Dec 2022

Is the derelict village that Turbulent designed first and showed off for the announcement still being worked on?asked by Cancel1395

Jared HuckabyHost, Community

I think you're talking about the Javelin. You're talking about the big Javelin crash, the kind of proof of concept, one of the earliest things you worked on.

Nicolas PainchaudAssistant Art Director, Turbulent Games

No, that thing was more a...

Rainer RicqLead Environment Artist, Turbulent Games

It was an onboarding test?

Nicolas PainchaudAssistant Art Director, Turbulent Games

It was an onboarding test. It was just for us to get used to the tools, get used to the pipeline, and just try to learn how CIG works.

Rainer RicqLead Environment Artist, Turbulent Games

Because I think it's maybe the only studio in Montreal that uses CryEngine. So for us, it was getting into CryEngine and learning it.

Jared HuckabyHost, Community

So no plans to put that in there?

Rainer RicqLead Environment Artist, Turbulent Games

No. Anyways, the things that we've done are better, I think.

Star Citizen Live·
Published on this date.2 Dec 2022
Locations & landing zones

Why doesn't this [Javelin crash proof of concept] go in? Isn't it done?

Maxime GuindonLead Environment Artist, Turbulent Games

We would have to redo it from scratch.

Technology has already moved forward quite a bit since we touched that, but we can take that idea and put it in our back pocket and think about it in a while. But yeah, it would need some massive rework.

Rainer RicqLead Environment Artist, Turbulent Games

Because it was more of a proof of concept. And like Max said, it would probably have to be redone.

Maxime GuindonLead Environment Artist, Turbulent Games

It worked with some camera angles, but the whole location, in terms of missions, it wasn't really thought out that way.

Rainer RicqLead Environment Artist, Turbulent Games

It's like a movie set.

Nicolas PainchaudAssistant Art Director, Turbulent Games

You can just look at one side, but not the other side.

Yeah, if you push too hard, it's going to...

Rainer RicqLead Environment Artist, Turbulent Games

It was cool, though.

It looked great, but yeah, that's what it was. It was something to sink our teeth into when we arrived.

Star Citizen Live·
Published on this date.2 Dec 2022

How much does story or lore affect your work?asked by Habanero Sauce

TL;DRStory and lore shape the work through close collaboration, with narrative involved early to build on concepts and placeholders, and sometimes the art team sends its own ideas to narrative.

Maxime GuindonLead Environment Artist, Turbulent Games

I think we bring in the narrative team, we show them where we're at. For Lorville skyline in particular, we just show them where we're at in terms of placeholder, and then there's a branding, and telling them that this is the size of the city, these are the different areas that we have, and we need a little bit of variation in that. Then they go to work with that and they bring their ideas, too. And it's just a synergy.

Yeah, it's a healthy mix of both. I think we get the concept from the concept artist and then we work something out, and then we try to involve narrative as early as possible in the process so that they can have a first look and wrap their head around what we're trying to do. And then they always come up with the most wonderful ideas. So yeah, we try to meld everything together.

Nicolas PainchaudAssistant Art Director, Turbulent Games

But sometimes the ideas come from us. We have ideas about crashes, why those crashes happen, and we can just send our ideas to narrative and they can just accept it and say, oh, yeah, we can do that.

Star Citizen Live·
Published on this date.2 Dec 2022

Any discussions about derelict space stations? An old, empty, run-down space station, not like Ruin Station which is still in operation, or maybe even a crashed space station?

TL;DRDerelict or crashed stations have been discussed, including possibly crashing the old Port Olisar onto a planet, but this is only talk; the intention is to end it eventually, with how and when undecided and possibly years away.

Rainer RicqLead Environment Artist, Turbulent Games

Yeah. They've been discussed.

Nicolas PainchaudAssistant Art Director, Turbulent Games

We're talking about it. I don't remember the name. What's the name of the big, big, big station? Port Olisar. Thank you. We were talking about maybe we're going to crash Port Olisar on the planet somewhere eventually.

But for now, I don't think this is a mandate that's going to be on us. And if it is, it won't be for now.

Rainer RicqLead Environment Artist, Turbulent Games

But that could make a nice silhouette.

Jared HuckabyHost, Community

This is where I have to remind people that talking is talking. We discuss a lot of things. It's just concepts and whatnot. We will explore many ideas. I already see the one running to Reddit right now: Nicholas said they're going to crash Port Olisar on a planet.

Nicolas PainchaudAssistant Art Director, Turbulent Games

No, I said we thought about maybe we could crash Port Olisar on the planet.

Jared HuckabyHost, Community

We've had lots of discussions over the years about what we can do with Port Olisar. We've even talked about it here on this show and on other things. I think there's a definitive intention to end Port Olisar's life at some point. How we're going to do it and in what manner is still being discussed. It could still be years away.

Oh, it requires some planning, guys.

Rainer RicqLead Environment Artist, Turbulent Games

Because if that's on the surface of the planet, it's a huge undertaking.

Well, no matter what we do end up doing with Port Olisar, it's going to need careful planning.

Nicolas PainchaudAssistant Art Director, Turbulent Games

Yeah, because it's going to be unique, so it takes a lot of time, a lot of people.

Jared HuckabyHost, Community

We'll see. I don't even know necessarily what we have against it, other than it's really old and really resource intensive because it was made with the procedures and knowledge that we had in 2015. And we desperately want to replace it and improve it, put something better that's more performant, that serves more needs and stuff like that.

Rainer RicqLead Environment Artist, Turbulent Games

It'd be a poetic way to end it, turning the page on an old relic and kind of giving a story to Star Citizen.

A proper send-off.

Star Citizen Live·
Published on this date.2 Dec 2022