What is the wait time for customer service?
Alexis LesnickSubscription Manager
We're coming up on a weekend, so if you write in over the weekend, it'll maybe be Tuesday when you hear back.
Ben LesnickDirector of Community Engagement, Online Strategy and Spaceships
But we can say that the great customer service backup has been soundly defeated, thanks largely in part to Ms. Gardner here.
Sandi GardinerVice President of Marketing
2,000 tickets.
Ben LesnickDirector of Community Engagement, Online Strategy and Spaceships
She got so fed up with it that she spent her entire weekend, the weekend before last, just doing tickets.
Jared HuckabyHost, Community Manager
And sending us emails over the weekend. For the parts that we can comment on or whatnot, she killed it that weekend. The UK comes in before us, and their Monday starts nine hours before ours does, and CS got in that day, and I was still up at night, and Henry messaged me and goes, what happened to the queue? And I'm like, Sandy happened to the queue.
starfarer.space · Reverse the Verse: September 25th, 2015