Alexis Lesnick · Subscription Manager

CS is still very backlogged. I see people on the forums talking about how it's been eight or nine days since their ticket's been replied to, and that's about, I think, where the queue is. I think we're a little over a week behind right now. We're trying. Continued patience. The UK CS team is working their butts off. And we've been helping out here as much as we can as well, so just know it's one of those times. It's going to be a few weeks.