What are your thoughts about there being an in-game Issue Council report, like on the mobiGlas, to maybe streamline some bug reporting?
TL;DRAn in-game Issue Council report is doable and has benefits, such as sending logs directly, but it conflicts with keeping the game diegetic and is outside the PU team's realm.
Could. I don't know. That's somewhat of a new topic.
It's hard because we always want everything that's in-game to be diegetic and of the universe, and an in-game Issue Council would distinctly be out of game. I guess it would take you out of the universe that you're playing in. It's something to think about.
I would really like to see that, because you could directly, easily send client information to a tracker. It just spits out the log right to our servers.
Yeah, there's definitely a lot of benefit to that. It's stuff that I know Turbulent and Benoit's team, with the Hex tooling that they're doing, is going to incorporate a lot of these customer service tools. And I'm not sure what the Issue Council support is going to be on that. But once they get set up there, I think it's certainly much more reasonable to just integrate that end of the game and send your logging and messaging out to the same tooling that they see on the website there. So it's doable. A little outside of the US PU team's realm.