Since, thanks to the Issue council, players are somewhat involved in the QA process, do you search the council frequently in search of hints to better explain what went wrong for a particular problem or do you just wait for issues to receive the appropriate number of votes and then react?asked by Neuroquila

Well, me personally I'm in LA and we've got a really small team, mostly we're embedded testers, we do a lot helping the developers and stuff like that, I know our Austin and UK we've got great QA teams out there who are always in the Issue Council making sure they're checking issues. Now a lot of those issues are already written up in our database cause we ran into them during our normal sanity checks and smoke tests and sweeps and stuff like that, but the ones that do get rise to the top, those are the ones we investigate, we make sure we get in the database, we make sure we get fixes out there because we know the backers want that stuff fixed as soon as possible.

So some people might not even know what the Issue Council is. What, like...

Issue Council is where the backers and all our Subscribers should be going to report any sort of issues, and then if you run into it you vote it up and the higher it goes in the chain the sooner we take a look at it and get it taken care of.

Nice. That's kind of cool. I've never used it since I just kind of go over to your desk and I'm like...

Yeah, you say is this happening and then you hit me and yeah, that's exactly what happens pretty much for everybody.

Basically. Poor guy has to put up with this.