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Are there any plans to improve the Issue Council, either through improved website functionality or designated moderators?asked by Sir Vulpecula

TL;DRChris Roberts says CIG is constantly looking to improve the Issue Council, including tiered and targeted testing groups, some of them confidentiality-bound, but gives no specific website changes or moderator plans.

So on the Issue council, I mean we're constantly looking at ways to make it better. I think you guys have noticed that we just had the initial council originally then we now have a bug reporting system and we're constantly looking at ways to make it a lot more efficient. Recently we're trying to tier and structure our testing a little more so we can have some very, very early testers because a lot of times we want very targeted testing which is for, "Okay let's do a stress test and we need 24 people in 10 instances all right now at this particular time" and not everyone out there in our community is ready or willing to do that or ready and willing to put up with all the bugs and issues and problems that comes with that.We're working on lining up our testing to be able to sort of do some very targeted specific testing, some very early testing as well as the next stage of testing which is a wide degree, that's the normal PTU where it's 5,000 people and then we go out to live which is still really testing, but it's out to all you guys. Also, don't forget there are going to be some things that we have to test that we absolutely don't want, even if we're getting you guys to help us, the people that are helping us are going to have to be quiet about it.For instance when we start to get people to start to help out with some more expanded Squadron 42 testing, we absolutely don't want anything to leak there so that's all the reasons why we're building up these different groups of testers to be more efficient that way and on top of that it's how to make the Issue Council better is an ongoing task. We think it works really well, it can definitely be better, but I think it's gonna be one of the foundations that long term will make Star Citizen what it will be because we're having this amazing resource of all you guys hammering on the game, trying all these different things and so it's impossible for our internal tester to cover a whole bunch of the stuff you guys do.All the work, blood, sweat, and tears; bluescreens of death, crashes that you guys go through now will just make the final product all that much better, so thank you for all that and yes we will be trying to make things better on the issue council as we go forward.

10 for the Chairman›Episode 83·
Published on this date.18 Apr 2016