Can we unmelt our ships before 2.0?

Unmelting ships prior to 2.0: probably not. I don't see that system being up and running before that.

No, we actually just talked to Turbulent about that this week. It is in the works, or it's about to be in the works. But I'm not sure. I'd say soon, but I don't have an exact idea of when it will be.

There's a lot of pitfalls. We've got plans to address them all. We just have to be sure it doesn't destroy your game packages. That's really the number one thing. We want to make sure it doesn't destroy something else.

It takes time. We have to go through all of the various what-if situations when we work these sorts of things out. And then they actually have to build the system. It does take time.

And whenever we work with an outsourcer for something like this, there's a cost and a scheduling associated with it. We go to Turbulent and we say, hey, can you do this? They say, yes, it's going to take at least 200 hours of whatever time. And that's time that's taken away from some other project they're working on, or time they need to bring in extra people for. So it's a complicated matrix of making this stuff happen. But the good news is that one has been approved. It's happening. It's just a matter of making it happen now.

It will not be ready in time for the anniversary sale. I know that. So anybody wondering that? The answer is no.

So basically, with the hold with CS and whatnot, and given that the anniversary sale is in less than two weeks, I would not plan on being able to unmelt ships through the automated system or trying to get it through CS. They're very busy right now.