We've got a strike team of people out there that help us [test] from time to time. How does that all work?

So the plan is to have a core group of community testers. We're going to maintain what we have right now, which is the bug reporting subcategory of our website. So anybody will be able to report issues, but we'll have a core group, and they'll have special direct access to the QA team. And they'll be able to report issues and be the voice of the community, so to speak. And they'll be able to ensure that all the important issues are addressed.