Is it possible to call a CIG studio and take a short tour?

Basically, the way that we arrange tours is through our CS ticket system, which is on the website. You can go to Contact Us. It's at the lower right-hand corner. Send in a ticket to CS. Indicate which studio you'd like to visit. These visits happen on specific days at specific times. I'll be real honest and tell you, you don't get to pick when the tour is. There's just too many requests. If we let people pick when the tour would be, there would be a tour every single day. So what we do is we take one day, one time, every couple months, and we say this is when we're doing the tour. And folks who can make that tour, we let in. So you can do that by the Contact Us at the bottom. Just keep in mind that it just has to be on our schedule. It becomes an untenable nightmare otherwise.

So the people that are like, hey, I'm in Austin for two days, can I get a tour? Chances are, statistically speaking, the tour is not going to be on those two days.

And I promise you, if you show up at our front door unannounced with a gift, I will take your gift and then close the door. I have done it before. I will do it again. Please do not show up unannounced. It's not cool in real life. It's not cool in business. We love you. We will work with you to get you in here. It's just there's got to be some rules. There's got to be some guidelines, because it has to be manageable. And we take a liability when we bring people in here. So there's just many considerations that most people never take because you don't need to. It's our job to take those considerations. It's a process. Please, please, please follow the process.