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Inventory and item persistence issues: items are disappearing from inventories, ships and storage containers. This includes bought items, looted items and mission cargo. What's causing this? What are we doing to resolve it?
Benoit Beausejour · Chief Technology Officer

Well, so on the inventory system, or I should say on the item system. So the way the entities are tracked, entities have entity classes that define what they are. And there are, I want to say, tags or configurations we can attach to entities for things that we want to automatically clean up. Again, we're back on cleanup because it's important. For example, AI characters will have what we call an auto-stow or auto-bury policy. Auto-stow will bring something back to an inventory after certain conditions are met. Auto-bury will destroy an entity automatically if certain conditions are met. So that gives us our ability to go, this thing is good, let's say, for 12 hours, and after that, you can get rid of it. This is true for debris or things we spawn on the side or things like that. And so a lot of people have reported losing items, for example, items that were acquired in CZs. At that point, it wasn't even a system issue. It was really those items were flagged to auto-destroy, basically. And so some players looted armor and started using those armors. And then when the conditions were met for the auto-bury, those items disappeared, right? And so that was a bad setup, right? And so now I know that a lot of those items have been re-tagged, right? And so the auto policy will not apply to them, or not if they're attended. Again, it's all about making sure that the right tags are on them. So that explains some of the inventory things. There was one that I was looking into with a player actually recently where, when you read your inventory, there's caching going on, right? And when your inventory changes, that cache is supposed to be expired. In certain locations, for some reason, that cache, especially in CZs, was causing some problems. So opening your inventory in the CZs would be empty, and then you open it again, and then you store something in it, and now other items show up. That's a telltale issue of the cache. So we're actually revamping the query cache right now for these elements to make sure it's always consistently updated. Your stuff is there. It just can't show.

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Published on this date.2025-02-06
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