Will you have to watch passengers from a first-person view at all times to observe their needs? or will you be able to use something like a third person view of the entire cabin via something like cameras?

We imagine two processes for this: playing a character who is physically located in the back with the passengers (like a flight attendant) who can observe their needs, or operating a panel in the cockpit with holo footage and other informational readouts. The former situation would be more for crews that have more than one real player operating the ship, the latter would allow solo pilots to interact with both NPCs and steer the ship.