One of the most common misconceptions about QA is that it's just playing video games all day. [But you're playing the most broken and incomplete versions of the game.]

It's super easy to get frustrated about patches not coming out for this game. But one of the reasons that happens is so people don't have those situations where they forget how pretty the game is. They get to experience it at the best possible state that we can get it to at the time. We don't get to experience that. The vast majority of our work is repros or hitting crashes and getting the absolute worst of the broken parts out of the game prior to putting it into the hands of backers for the PTU, the Evocati releases, and figuring out the larger-scale problems with server longevity or the amount of players that we have. We want to get the ability to do that before we give it to you, and that's what we face most of the time. So there are elements of playing the game, and I don't want to...

It's a job. Testing isn't just playing, and there can be laborious and monotonous parts to it, but that's not to say we can't have fun and enjoy the game as well, because, like I say, I was a backer and I enjoy playing the game a lot. I'm a role player and I like to role play in Star Citizen. If you ever meet a guy called Stranger in there and he asks you to do something, he might have a decent mission for you to do. The sandbox nature of the game, you can make so much fun with what's there. It's crazy how much you can do, and you can have so much fun, and we do at work as well. But it's a hard job and we have a very important part to play, and it's recognized here at CIG, which is brilliant and fantastic for us.