After each patch launch to the PTU, do our bug reports make a difference? I report bugs but have never received a message or email stating it was resolved or fixed does this happen?asked by JimmyBeard

So again, yes. Every time you put in bug reports or using the issue council, anything you guys do using the forums, communities always going to that, QA is always pouring through that, design's pouring through that, a bunch a people are always pouring through all the community stuff on the forums, council, like bug reports, everything! All the crash reports I know once the crashes get to a certain point, then all those crash reports are sent out to the producers and then we send out them out to our engineers so that way they can look at the crashes, get everything situated. So yes, everything you guys do, seriously, thank you.

Yes.

Because without you guys testing and helping us, actually find this stuff, we could not do our job and fix what is needed.

There can be bugs sometimes where we can't even replicate, we need more information and when it goes out, maybe a ton of you guys get it and you put all the information about how you're getting this thing and then all the information gets compiled up, sent into a gigantic Jira and it says, "This guy", and it will link to what you guys have said and just like a big document of everything so we can try to scramble through what is actually happening, what people might think is happening and we've found and tracked down lots of bugs thanks to them.

QA is the one who gets those reports and then once QA gets those reports, then they go ahead and verify it, they fill out the information for like extra steps, alternate ways to get things, alternate ways because one of the ones recently – remember the spawning issue we had where like 50 something pirates were spawning and we could not repo that at all, but then people on PTU, they're like "Hey this is happening". So it took us a good three to five days to narrow that down and that's between design and engineering, there in QA, those guys were really just hammering these different aspects. So yes, seriously thank you again for all your guys hard work, helping us make us Star Citizen better by testing, jumping in the PTU, jumping on Live, using the report system, using the forums, reaching out to us. It's really, really appreciated on everything you guys do with this community.

And even if you don't get a reply, we're still more than likely using your information. It's just our QA team is so small and they're stretched wide, they don't have really enough time to reply to everyone. So those that gather the information with what they can, get the report done so that the developer can get it and then if they have time, then they'll reply –RV: Yeah, I don't know.

It's really hard for them, but we do use a lot of information. I've seen information on Reddit, from the forums, anywhere. I've even seen posts on Facebook with a video.

Actually Youtube is really funny too because we've saw so many good things on Youtube.